{"id":36,"date":"2026-06-18T15:57:21","date_gmt":"2026-06-18T15:57:21","guid":{"rendered":"https:\/\/www.filipmakowiecki.com\/?page_id=36"},"modified":"2026-06-21T22:07:49","modified_gmt":"2026-06-21T22:07:49","slug":"publications","status":"publish","type":"page","link":"https:\/\/www.filipmakowiecki.com\/index.php\/publications\/","title":{"rendered":"In writing"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-e14ae4b3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/PUBLICATIONS.png\" alt=\"\" class=\"wp-image-248\" srcset=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/PUBLICATIONS.png 800w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/PUBLICATIONS-300x300.png 300w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/PUBLICATIONS-150x150.png 150w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/PUBLICATIONS-768x768.png 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--60)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-large-font-size wp-block-paragraph\" style=\"font-style:normal;font-weight:300\">I find writing mostly painful. <mark style=\"background-color:rgba(0, 0, 0, 0)\" class=\"has-inline-color has-secondary-color\">I&nbsp;do it anyway<\/mark>, because publishing something of your own is a decent opportunity to read a lot in the process.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\" style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">And I believe that some ideas are worth exchanging in a less ephemeral form. The outline is always more fun for me than the article though. Even funnier than seeing your own name on the cover of an Touchpoint,<\/p>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--60)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">service design &amp; ux<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>June 2026 | Touchpoint | <a href=\"https:\/\/service-design-network.org\/touchpoint_article\/the-end-of-experience\" target=\"_blank\" rel=\"noreferrer noopener\">The End of Experience<\/a> [EN]<br>As platforms, aggregators, and AI agents insert themselves between organisations and customers, the experience layer is dissolving. What&#8217;s left to design when interactions are increasingly out of reach?<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">May 2026 | Formy | <a href=\"https:\/\/formy.xyz\/artykul\/gdy-w-uslugach-pojawia-sie-ai-ewolucja-schematu-uslugi\/\" target=\"_blank\" rel=\"noreferrer noopener\">When AI Enters Services: Service Blueprint Evolution<\/a> [PL]<br>Generative AI breaks the service blueprint&#8217;s core assumptions. AI agents act as independent mediators, not simple tools, and the blueprint needs to catch up. <\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">June 2025 | Touchpoint | <a href=\"https:\/\/service-design-network.org\/touchpoint_article\/equitable-job-design-%E2%80%93-countering-ai-driven-harm\" target=\"_blank\" rel=\"noreferrer noopener\">Equitable Job Design: Countering AI-driven Harm<\/a> [EN]<br>Service design is also job design. As AI embeds itself into service ecosystems, questions of equity in how we shape people&#8217;s agency and responsibility become unavoidable.<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">April 2025 | Touchpoint | <a href=\"https:\/\/service-design-network.org\/touchpoint_article\/collaboration-for-better-discoverylink\" target=\"_blank\" rel=\"noreferrer noopener\">Collaboration for Better Discovery<\/a> [EN]<br>Service designers and product managers share tools but not mindsets. On why the tension persists and what to do about it.<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">April 2020 | Nowy Marketing | <a href=\"https:\/\/nowymarketing.pl\/ux-crash-test-czy-da-sie-zweryfikowac-design-w-5-minut\/\">UX Crash Test: Can You Verify a Design in 5 Minutes?<\/a> [PL]<br>A practical guide to running quick solo usability tests before you get near real users \u2013 useful for catching the worst problems early, and occasionally good enough to skip the full study.<\/li>\n<\/ul>\n\n\n\n<div style=\"height:var(--wp--preset--spacing--50)\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-e14ae4b3 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image size-large has-custom-border\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-1-819x1024.jpg\" alt=\"\" class=\"wp-image-315\" style=\"border-width:1px\" srcset=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-1-819x1024.jpg 819w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-1-240x300.jpg 240w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-1-768x960.jpg 768w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-1.jpg 1080w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large has-custom-border\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" data-id=\"318\" src=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/TP17-2_Cover-closed-819x1024.jpg\" alt=\"\" class=\"wp-image-318\" style=\"border-width:1px\" srcset=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/TP17-2_Cover-closed-819x1024.jpg 819w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/TP17-2_Cover-closed-240x300.jpg 240w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/TP17-2_Cover-closed-768x960.jpg 768w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/TP17-2_Cover-closed.jpg 1080w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure>\n<\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-global-padding is-layout-constrained wp-block-column-is-layout-constrained\">\n<figure class=\"wp-block-image size-large has-custom-border\" style=\"margin-top:var(--wp--preset--spacing--30);margin-bottom:var(--wp--preset--spacing--30)\"><img loading=\"lazy\" decoding=\"async\" width=\"819\" height=\"1024\" src=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-2-819x1024.jpg\" alt=\"\" class=\"wp-image-316\" style=\"border-width:1px\" srcset=\"https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-2-819x1024.jpg 819w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-2-240x300.jpg 240w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-2-768x960.jpg 768w, https:\/\/www.filipmakowiecki.com\/wp-content\/uploads\/2026\/06\/makowiecki_2-2.jpg 1080w\" sizes=\"auto, (max-width: 819px) 100vw, 819px\" \/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">fun stuff, mainly YA translations<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">I love each of these, even though one of them was the worst book I&#8217;ve ever read, and another involved a very intense fight with my editor over changing the surname of a title character. To render five types of non-existent unicorn gaits I spent quality time on horse blogs. To name 99 makeup brushes I became a regular at Sephora. And Mr. Bambuckle\/Babington is the kind of teacher I&#8217;d like to be.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">2014 | <strong>Soulmates<\/strong> \/ <em>Przeznaczeni<\/em> \u2013 Holly Bourne<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">2016 | <strong>Pip Bartlett&#8217;s Guide to Magical Creatures<\/strong> \/ <em>Atlas magicznych stworze\u0144<\/em> \u2013 Jackson Pearce &amp; Maggie Stiefvater<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">2017 | <strong>The Maddie Diaries: My Story<\/strong> \/ <em>Pami\u0119tniki Maddie<\/em> \u2013 Maddie Ziegler<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">2018 | <strong>Mr. Bambuckle&#8217;s Remarkables<\/strong> \/ <em>Pan Babington i jego niezwyk\u0142a klasa<\/em> \u2013 Tim Harris<\/li>\n\n\n\n<li style=\"margin-top:var(--wp--preset--spacing--20);margin-bottom:var(--wp--preset--spacing--20)\">2018 | <strong>Mr. Bambuckle&#8217;s Remarkables Fight Back<\/strong> \/ <em>Pan Babington i jego niezwyk\u0142a klasa: Do boju!<\/em> \u2013 Tim Harris<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity is-style-default\" style=\"margin-top:var(--wp--preset--spacing--60);margin-bottom:var(--wp--preset--spacing--60)\"\/>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>I find writing mostly painful. I&nbsp;do it anyway, because publishing something of your own is a decent opportunity to read a lot in the process. And I believe that some ideas are worth exchanging in a less ephemeral form. The outline is always more fun for me than the article though. Even funnier than seeing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-36","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/pages\/36","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/comments?post=36"}],"version-history":[{"count":24,"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/pages\/36\/revisions"}],"predecessor-version":[{"id":351,"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/pages\/36\/revisions\/351"}],"wp:attachment":[{"href":"https:\/\/www.filipmakowiecki.com\/index.php\/wp-json\/wp\/v2\/media?parent=36"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}